Welcome to CraftHouseXports. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Introduction
- These Terms & Conditions govern your use of our website and services.
- By using our website, you accept these terms in full. If you do not agree, please do not use our services.
2. Company Information
CraftHouseXports
📍 Address: Behind Life Style Store, Jaipur Road, Ajmer – 305001, Rajasthan, India
📞 Phone: +91 8080718485 | +91 7742101098
📧 Email: crafthouseajm@gmail.com
🌐 Website: https://mohinichx.com/
3. Products & Services
- We specialize in handcrafted Torans and décor products.
- Each item is handmade, so minor variations in color, size, or design may occur. This is part of the uniqueness of handcrafted products.
- Product descriptions, pricing, and availability may change without prior notice.
4. Orders & Payments
- All orders must be placed through our official website or authorized channels.
- Payments are accepted through secure methods (credit/debit cards, UPI, bank transfer, etc.).
- Orders are confirmed only after successful payment.
5. Shipping & Delivery
- We ship across India and also cater to international orders.
- Delivery times may vary depending on location, product type, and customization requests.
- CraftHouseXports is not liable for delays caused by courier services, customs, or unforeseen events.
6. Returns, Refunds & Cancellations
- Due to the handmade and customized nature of our products, returns are accepted only in cases of:
- Damaged products received
- Wrong product delivered
- Refunds or replacements will be processed only after inspection.
- Cancellation requests must be made within 24 hours of placing the order.
7. Pricing & Taxes
- All prices listed are in Indian Rupees (INR) unless stated otherwise.
- Taxes, duties, and shipping charges (if applicable) will be clearly mentioned during checkout.
- International customers are responsible for customs duties in their respective countries.
8. Intellectual Property
- All content, product images, designs, and branding on this website are the intellectual property of CraftHouseXports.
- Reproduction, resale, or misuse of our content without permission is strictly prohibited.
9. Limitation of Liability
- CraftHouseXports shall not be held responsible for:
- Misuse of products after delivery.
- Any allergic reactions or issues caused by materials used in Torans.
- Indirect damages or losses beyond the product value.
10. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information while placing orders.
- Not use our website for fraudulent or unlawful purposes.
- Respect intellectual property and cultural value of our products.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Ajmer, Rajasthan courts.
12. Contact Us
For any queries regarding these Terms & Conditions, please contact us:
CraftHouseXports
📍 Address: Behind Life Style Store, Jaipur Road, Ajmer – 305001, Rajasthan, India
📞 Phone: +91 8080718485 | +91 7742101098
📧 Email: crafthouseajm@gmail.com
🌐 Website: https://mohinichx.com/
⚖️ Conclusion
By purchasing from CraftHouseXports, you agree to these Terms & Conditions. Our goal is to provide you with high-quality, authentic, and spiritually meaningful handcrafted products while ensuring transparency and trust.